Refund Policy
Last updated: 2026-05-13
Tips
Tips are voluntary contributions and non-refundable, except in the case of an accidental duplicate transaction. If you tipped by mistake, email hello@monkeyeatingmango.com within 14 days with your LemonSqueezy order ID and we’ll refund the duplicate charge.
Paid products
Subscriptions and one-time paid products are refundable within 14 days of purchase under standard EU and UK consumer-rights rules. Outside that window, we handle refund requests on a case-by-case basis — email us with your order details and we’ll work it out.
How to request a refund
Email hello@monkeyeatingmango.com with:
- Your LemonSqueezy order ID (from your confirmation email)
- The reason for the refund
We’ll respond within 3 business days. Approved refunds are processed by LemonSqueezy back to the original payment method within 5–10 business days.
Contact
Questions? hello@monkeyeatingmango.com